Indonesia
Bad (engineering) art and philosophy
The short story presented
below is true. It was first published on the CD ROM containing the proceedings from the 1995 Canadian Geomatics Conference, as an illustration
of the bad
planning and execution of an important International Development Project.
Gary and his surveyors
The Project was located in western part of the New Guinea island and was part
of the Transmigration Program administrated by the Directorate General of
Settlement Preparation of Indonesia. The study was divided in two phases: Phase
II - consisting of field confirmation of feasibility studies based on aerial
photo-interpretation, and of Phase III - consisting of detailed topographic,
soil and hydrological surveys and of agro-economical, sociological, engineering
(infrastructures) investigations for planning of future transmigration villages.
The
involvement of surveyors in Phase II activities was important but limited,
however in Phase III it was essential. The Project started with Phase II
activities. The Canadian Consultant was associated with an Indonesian Consulting
Company. The bulk of field surveyors were Indonesian employees and Canada had to
provide the expatriate supervising professionals. Four expatriate surveyors were
budgeted but only one, the chief (Jock), was present on site since almost
beginning.
Many plans of logistics and surveying activities were prepared but not one
was accepted by Gary, the Project’s team leader. The Indonesian field
surveyors were left to themselves in remote tropical jungle, far from the main
duty station (200 km), with no appropriate transportation, lodging, scarce food,
no appropriate equipment and no guidance what so ever. No one from the Project’s
direction went to the field, even once, for almost a year! For all that period
no valid surveying information was delivered to the head office.
After one full year of operation, the Project’s director has been warned by
the Client that the Project is late on schedule and if this situation persists,
its activities may be suspended or even cancelled. Immediately, the other three
expatriate surveyors were called in (Roland, Ed and Chris) and sent immediately
to the field. After two weeks spent in very hard conditions (no food and
sleeping on bare planks) they decided to force Gary to come over and join them
for a major meeting. They had discussed and noted a detailed plan to reorganize
the logistics and surveying field operations.
Gary
came over but did not take any decision. Because of Project’s difficulties,
another delayed expert (Dave) was called in. He was a soil scientist with Ph.D.
degree and Jock’s close friend. A kind of extra pressure was applied on Gary
and he has finally accepted a slightly modified plan of three expatriate
surveyors, Roland, Ed and Chris. All logistics planning, coordination and
running was distributed among them.
Dave become the coordinator. Jock was given the responsibility for food and
equipment purchase and sea, air and ground transport budgeting and organization.
Roland was responsible for supervising construction of field camps and necessary
helipads. Ed had to supervise local surveyors in the field and prepare a
curriculum for planned informal surveying course.
Chris
was given the responsibility for planning and executing reconnaissance flights
with rented MAF (Missionary Aviation Fellowship) air crafts (helicopter and
hydroplane) and running air and sea transportation of personnel, food and
equipment from the Project’s duty station, to the main and flying camps,
inside the jungle.
After six month of hard labor, the Project’s delay of Phase II studies was
absorbed and the beginning of Phase III operations were authorized be the
Client, in some selected areas. Two weeks surveying course was held in main
river camp, in preparation for coming activities of the Phase III topographic
surveys (base map with contours at 1:5000 scale). All was going well and the
Project’s staff morale was high.
Unfortunately, this is not the end of the story. At the beginning of Phase
III operations, Gary has decided that he will cumulate two Project’s
positions: this of the Project’s team leader and this of the Phase III team
leader.
As
the second leader he retrieved almost all responsibilities from the expatriate
surveyors. From now on they have to go to the field and follow his orders
without discussion. The main river camp, still very important for logistics
operations, was dismantled and abandoned for no apparent reason, all helicopter
assistance was cancelled, even for emergency purposes. The orders and
instructions to local surveyors were given directly by Gary, the "new"
Phase III team leader.
Roland was first to leave. Two weeks later Ed has quit the Project. Jock, the
official chief surveyor, resigned also. Chris was the last and only surveyor who
remained. Trying to keep his job he proposed to discuss the situation with Gary
and the new Project’s director, who recently arrived from Canada. During this
discussion Chris learnt that a new chief surveyor was appointed and he had to go
to the field and wait for his orders. After meeting with the new boss and
few days of reflection Chris signed his resignation and has quit the Project
too.
Six
months later, he was approached by the "brass" of the Canadian Company
to return to Indonesia, on his conditions, and save the Project which, once
again, was menaced of being closed with heavy financial penalties for both
Consultants. After some negotiation Chris accepted, and returning to the site
was met by the new Project's team leader (Dave). His arrival was followed by Roland’s return and
both have worked very hard during eight months (three at the Consultants cost)
to repair this mess done by the wrong decisions. One can wonder how big was the
cost of this mess.
Text and photographs ©1995-2009 Christophe Serdakowski
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